Wednesday, March 12, 2008

Corporate Blogging

Xbox Live

Problem:
When gamers try to access the Xbox LIVE Marketplace, you receive the following error message "How to fix "Xbox Live Marketplace is currently unavailable. Please check back later." http://forums.xbox.com/16905563/ShowPost.aspx (posted comment link)

Cause:
This issue may occur for one of the following reasons:•Some cached Marketplace data that is stored on your console is corrupted.•The Xbox LIVE Marketplace is undergoing system maintenance.

News link: http://support.microsoft.com/kb/942630/en-us

Purpose of posting:
A user decides to help out and reply to other gamers who seem to be posting threads about this particular issue and provide his/her ways to solve the problem. Also for future reference and ultimately, spreading the word. This thread was greatly appreciated and helpful to gamers since it offered hints and things to try for users to perform. Also, Microsoft publishers quickly supplied a related article with further well thought detail about the issue. It has given the option for users to feedback on the help they received in the article which users are able to rate the feedback and respond.

2 comments:

C2simoneramtahal said...

Good job leah

C2AndrewGalt said...

very informative, its great to understand the new innovate lengths companies have branched out to create.